Don't get burned when buying firewood…
There are many ways you can get ripped off when buying firewood.
Here are a few ways to avoid them.
Stacking firewood will be extra..
If you bought a dozen eggs at the grocery store would you be ok with them just being dumped into your cart?
Without proper firewood stacking measurements there is no way to tell the actual amount of firewood you are buying.
This is the most common tactic that we run into when delivering firewood to local homes or businesses in the Austin Texas area. When Bastrop Firewood delivers we stack the wood every time so that you know exactly what you are getting.
“Your house is not within our firewood delivery area, but we can bring it for a little extra”
Unless, they specifically outline an area of operation listed on their website (if there is one at all) be prepared to pay more.
The fees that they charge may sometimes be made up as the conversation progresses.
Be wary of any sort of expenses that are "added on" to the order after it is placed.
Where we deliver…
Bastrop Firewood delivers to Austin, San Marcos, Buda, Bastrop, Pflugerville, and all the way out to Bee Cave for FREE!
We do deliver firewood outside of these areas, such as Killeen, Houston and Dallas etc...
We do charge a delivery fee for these outside areas. However, you will know the price before you buy, not after the delivery is completed.
Paying before receiving your firewood…
Bastrop Firewood is a reputable business.
Our refund policy is stated clearly in our websites terms and conditions and we stand behind it.
Be aware of “companies” selling firewood roadside, as they may not be incorporated or licensed businesses.
When you use Bastrop Firewood you get quality firewood delivered, every time on time.
Craigslist...Get what you actually paid for
In the hundreds of homes that I have delivered firewood to in the Austin area this is the biggest issue I have run into. The misinformation regarding what a cord measurement actually is, can be overwhelming.
There seems to be a non-spoken rule for firewood providers to make the measurements as confusing as possible. At Bastrop Firewood there is no confusion, because we advertise the measurements clearly.
Issues that I have seen...
Stacking in multiple locations - This compromises the amount of firewood delivered.
Stacking in odd configurations - This creates the appearance of delivering more wood than is really there.
Blatant disregard for measuring - A “cord” is what they say it is.
Not stacking at all, or just leaving a pile - Even to the most trained eye it is nearly impossible to tell what you have actually received.
The Bastrop Firewood Difference…
At Bastrop Firewood we strive to provide the highest level of customer satisfaction to avoid these industry issues.
We are a family run business that works hard to keep your firewood needs met for years to come.
Come see what separates us from the rest at bastropfirewood.com
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